Shipping & Returns
SHIPPING POLICY
Hello,
It's nice to see that you are interested in our shipping standards! Here at T & G workshop we try to ship your order within 2 -3 days of your payment. This is possible for most of our stock items in our online shop, although some items may be made upon order in which case it may take up to a week to ship.
Either way we do our best to have your items arrive at your doorstep within 2 -3 weeks of ordering (Exceptions include holiday seasons as we all know that postal services are slow during those times.)
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We ship our products worldwide, Canada wide shipping is a flat rate of $10.00.(We cover the rest of the cost).
USA and worldwide shipping is a $20.00 flat rate
Return & Exchange Policy
First, if you have a need to return an item, you must likely have ordered a product from us. For that we say: Thank you! Your support was greatly appreciated.
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You may return New items within 30 days of delivery for a full refund. If your item is incorrect or defective we will pay for the return shipping.
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You should expect your refund to be completed within 4 weeks of giving your package to the return shipper. This will allow us ample time to receive the items in question and process the payment returns through the necessary processes.